Términos del servicio

TERMS OF SERVICE

OVERVIEW

Welcome to KREAZIA. The terms “we,” “us,” and “our” refer to KREAZIA LLC.

KREAZIA LLC operates this online store and website, including all related information, content, features, tools, products, and services made available to you (collectively, the “Services”). Our store is powered by Shopify, which provides the ecommerce technology that enables us to offer the Services.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information regarding your legal rights, warranties, disclaimers, limitations of liability, and other matters.

By visiting, accessing, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given consent for any minor dependents under your supervision to use the Services on devices that you own or manage.

To use certain features of the Services, including purchasing products, you may be required to provide information such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the legal right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity occurring under your account. You may not sell, transfer, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colors, packaging, labels, dimensions, and other visual characteristics may appear differently depending on your device, screen settings, manufacturing updates, or other factors.

Product packaging, labeling, ingredients, serving sizes, and specifications may occasionally be updated by the manufacturer or fulfillment provider. You should always review the physical product label before using any product.

We reserve the right to modify product descriptions, pricing, availability, formulations, packaging, or other product information at any time, subject to applicable law.

We may discontinue products or limit quantities available to any person, geographic region, or jurisdiction.

DIETARY SUPPLEMENT NOTICE

KREAZIA sells dietary supplements intended for use according to the directions and warnings provided on each product label.

Information provided through our website, product descriptions, social media, advertising, or other Services is provided for general informational purposes only and is not intended to constitute medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional before using dietary supplements, particularly if you are pregnant or nursing, under 18 years of age, taking medication, have a medical condition, or have questions regarding whether a product is appropriate for you.

Do not exceed the recommended serving instructions stated on the product label. Individual results may vary.

Statements regarding dietary supplements may not have been evaluated by the U.S. Food and Drug Administration. Dietary supplement products are not intended to diagnose, treat, cure, or prevent any disease.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase the selected products.

KREAZIA LLC reserves the right to accept, decline, limit, or cancel any order, subject to applicable law. An order is not considered accepted until we confirm and process it.

We must receive authorization for payment before an order can be fulfilled.

Please review your order carefully before completing your purchase. Once an order has entered processing or has been submitted to a fulfillment provider, cancellation or modification may no longer be possible.

If we decline, modify, or cancel an order, we may attempt to contact you using the email address, billing information, or telephone number provided with your order.

Returns and refunds are governed by our Refund Policy.

Unless otherwise expressly authorized by us, products purchased through our Services are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without prior notice.

The price charged for a product will be the price displayed at the time your order is submitted, subject to correction of obvious errors.

Unless otherwise stated, displayed prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges.

Promotional offers may be subject to additional terms. If the terms of a specific promotion conflict with these Terms, the terms applicable to that promotion will control with respect to the promotion.

You agree to provide accurate, current, and complete purchase, payment, billing, and account information.

You represent and warrant that:

(i) the payment information you provide is accurate and complete;
(ii) you are authorized to use the payment method provided;
(iii) charges incurred by you will be honored by your payment provider; and
(iv) you will pay all applicable charges, including product prices, shipping charges, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates and shipping times displayed through the Services are estimates unless expressly stated otherwise.

Fulfillment and delivery may be performed by third-party fulfillment providers and shipping carriers.

We are not responsible for delays caused by carriers, weather, customs processing, incorrect or incomplete shipping information, governmental action, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address.

Risk of loss will transfer to you upon delivery to the shipping address provided with your order, except where applicable law requires otherwise.

Additional information regarding shipping may be provided in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

The Services and their contents, including text, graphics, logos, product photography, videos, audio, designs, layouts, software, and other materials, are owned by or licensed to KREAZIA LLC or their respective owners and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

Except as permitted by applicable law or expressly authorized by us in writing, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, transmit, sell, or commercially exploit material from the Services.

Nothing in these Terms grants you any license or ownership rights in any intellectual property belonging to KREAZIA LLC, Shopify, or any third party.

The KREAZIA name, logos, product names, designs, slogans, and other brand identifiers may constitute trademarks, service marks, trade names, or other proprietary identifiers of KREAZIA LLC, whether registered or unregistered.

You may not use KREAZIA branding without our prior written permission.

Shopify names, logos, and related marks are the property of Shopify or its affiliates. Other trademarks appearing through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor, control, or operate.

Such tools are provided on an “as is” and “as available” basis without representations, warranties, or endorsements from us.

Your use of optional third-party tools is at your own discretion and risk. You should review and agree to the terms imposed by the applicable third-party provider before using those tools.

We may introduce additional tools, features, or resources in the future. Such features will also form part of the Services and will be subject to these Terms unless otherwise stated.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links, materials, integrations, or functionality provided or operated by third parties.

We are not responsible for examining or evaluating the accuracy, content, policies, security, products, or services of third-party websites.

If you access a third-party website or service, you do so at your own risk.

We are not liable for losses or damages arising from purchases, transactions, interactions, or use of third-party websites, products, services, resources, or content.

You should carefully review the terms and policies of any third party before conducting a transaction with them.

Questions or complaints concerning third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

KREAZIA LLC uses technology provided by Shopify to operate the Services.

However, purchases made through our store are transactions directly between you and KREAZIA LLC.

To the extent permitted by law, Shopify is not responsible for the products sold by KREAZIA LLC or for claims, injuries, damages, or losses arising from your purchase or use of those products.

You agree that Shopify and its affiliates are not parties to your purchase transaction with KREAZIA LLC, except to the extent Shopify separately provides payment, account, or other services directly to you.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process certain information relating to your access to and use of the Services in accordance with Shopify's applicable privacy practices.

Information submitted through the Services may also be processed by service providers that assist us with payment processing, fulfillment, shipping, analytics, marketing, customer support, fraud prevention, and other business functions.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and protected.

SECTION 11 – FEEDBACK, REVIEWS, AND OTHER SUBMISSIONS

If you submit, post, upload, email, transmit, or otherwise provide ideas, suggestions, reviews, photographs, videos, comments, proposals, plans, or other content (“Feedback”), you grant KREAZIA LLC a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for legitimate business purposes, subject to applicable law.

You represent that:

(i) you own or otherwise have the necessary rights to submit the Feedback;
(ii) you have disclosed any material compensation or incentive associated with your submission when required by law; and
(iii) your Feedback does not violate applicable law or the rights of another person.

We may monitor, edit, decline, or remove Feedback that we reasonably determine to be unlawful, abusive, misleading, defamatory, obscene, infringing, fraudulent, or otherwise inappropriate.

You are solely responsible for the accuracy and legality of Feedback you submit.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, availability, shipping charges, transit times, or other information.

We reserve the right to correct errors, update information, or cancel orders affected by materially incorrect information, subject to applicable law.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services:

(a) for unlawful, fraudulent, or malicious purposes;
(b) to violate applicable international, federal, state, or local laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, abuse, defame, threaten, intimidate, or harm others;
(e) to transmit false, deceptive, or misleading information;
(f) to distribute malicious code or malware;
(g) to distribute spam or unauthorized promotional communications;
(h) to impersonate another person or entity;
(i) to interfere with or disrupt the operation or security of the Services;
(j) to improperly collect or track personal information belonging to others; or
(k) to bypass technical, security, access-control, or anti-automation measures.

You may not reproduce, scrape, extract, sell, resell, or commercially exploit the Services except as expressly permitted by us.

We reserve the right to suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 – AUTOMATED AGENTS

This Section applies when software or automated services (“Agents”) access, interact with, or use the Services.

Agents must identify themselves where technically required and may not intentionally misrepresent automated activity as human activity.

Agents may not bypass CAPTCHA systems, security controls, access restrictions, rate limits, robot exclusion measures, or other technical measures designed to restrict or manage automated access.

We may limit or block Agent access to the Services at our discretion, subject to applicable law.

SECTION 15 – TERMINATION

We may suspend or terminate your access to all or part of the Services when permitted by law, including where we reasonably believe these Terms have been violated.

You remain responsible for obligations and amounts incurred before termination.

Provisions that by their nature should survive termination, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, governing law, privacy, and accrued obligations, will survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided through the Services is intended for general informational purposes.

We do not warrant that all information provided through the Services will always be complete, current, accurate, or suitable for every individual circumstance.

To the fullest extent permitted by applicable law, the Services and products made available through them are provided on an “as is” and “as available” basis, except for warranties that cannot legally be excluded.

KREAZIA LLC makes no additional representations or warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, durability, or non-infringement, except where such warranties cannot legally be excluded.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow certain exclusions of warranties, so some of the exclusions above may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KREAZIA LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF SAVINGS, BUSINESS INTERRUPTION, OR SIMILAR LOSSES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

Certain jurisdictions do not permit some limitations of liability, so some limitations described above may not apply to you.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless KREAZIA LLC and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal expenses arising from:

(1) your material breach of these Terms;
(2) your violation of applicable law or the rights of another person; or
(3) your unlawful or unauthorized use of the Services.

We reserve the right to participate in or control the defense of a claim subject to indemnification where permitted by law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and rules posted through the Services, constitute the entire agreement between you and KREAZIA LLC regarding your use of the Services and supersede prior or contemporaneous communications concerning the same subject matter.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

KREAZIA LLC may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, or other lawful business transaction, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms and any dispute relating to the Services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.

To the extent permitted by law, you and KREAZIA LLC consent to the jurisdiction of the applicable state and federal courts located in Florida.

Nothing in this section limits any rights available to consumers under mandatory applicable law.

SECTION 23 – HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

You may review the most current version of these Terms at any time through our website.

We reserve the right to update or modify these Terms from time to time.

Where required by applicable law, we will provide notice of material changes.

Unless otherwise required by law, revised Terms will become effective when posted or on the effective date stated in the applicable notice.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by applicable law.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms may be sent to:

KREAZIA LLC
Email: hola@kreazia.com
Mailing Address: 2475 nw 16 th Street road, Miami, Fl, 33125
United States